Shipping Policy
Welcome to Discover Bengal Hidden Gems / Bengal Explorer! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping practices and policies.
Order Processing
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Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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Cutoff Time: Orders received after 5 PM will be processed the next business day.
Domestic Shipping
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Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 3-5 business days
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Expedited Shipping: 1-3 business days
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Overnight Shipping: 1 business day
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International Shipping
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Shipping Rates & Delivery Estimates: We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
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Standard International Shipping: 7-14 business days
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Expedited International Shipping: 3-7 business days
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Shipping Restrictions
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We currently do not ship to P.O. boxes or APO/FPO addresses.
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Some products may have shipping restrictions due to size, weight, or destination.
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Order Tracking
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You will receive a shipment confirmation email with a tracking number once your order has shipped. You can track your order using the provided tracking number.
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Customs, Duties, and Taxes
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Discover Bengal Hidden Gems / Bengal Explorer is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages and Lost Packages
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Discover Bengal Hidden Gems / Bengal Explorer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
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Returns and Refunds
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Please refer to our Return Policy for information on returns and refunds.
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Contact Us
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If you have any questions or concerns about our shipping policy, please contact us at kousiknavy80@gmail.com
The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your shipping policy.